How do I cancel my MutualUp subscription?

Josh

Canceling your subscription can be done through your phones app store:

Android

1. Tap here to view your Subscription page.

2. Tap Mutual.

3. Tap Cancel Subscription.

4. Now, the status of this Subscription has been changed from Subscribed to Canceled.

Apple

Go to Settings.
Tap your name (Apple ID, iCloud, Media & Purchases).
Tap Subscriptions.
Tap Mutual.
Tap Cancel Subscription.
If you don’t see anywhere to Cancel, the subscription is already canceled and won't renew.
1. (If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID.)

For more details, visit Apple's Support Page.

Have additional questions?

Comments

2 comments

Zach Beck

November 07, 2020 00:15
Why the hell doesn’t my subscription work!!! I’m pissed this website didn’t help me at all and y’all stole money from me
0
Moses

November 13, 2020 21:33

Edited
Hello Zach,

Oh no! We apologize for the negative experience. Please reach out to support@mutual.app and we would be more than happy to help investigate this issue further.

- Moses
0

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