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Every new account must be approved. Some will be auto-approved, but for several reasons, many accounts will require manual review before being approved. During pending approval, your account will be temporarily invisible on the app. In certain circumstances, such as creating your account during a weekend or holiday, it may be 48 hours or longer before approval. If it is taking longer than normal for your account to be approved, then please get in touch with us at support@mutual.app to speed up the process!

*Please note that approval is not the same thing as verification.