mutualDates Refund Request
mutualDates is a feature that lets you discover a wide-variety of dates near you* at exclusively discounted prices. Unexpected things happen all the time, we get it! If for some reason you need to request a refund for a date, follow these steps:
- Open the Mutual app on your smartphone
- Click the ice cream icon in the bottom right
- Go to your account section by clicking on the 👤 icon on the top right corner of your screen
- Click the icon next to the mutualDate you need refunded
- Click the ‘Request Refund’ button
- A text box will appear. Type a short explanation for why you need the refund.
- Our support team will get back to you soon!
Refunds will be applied as credit to your account towards future mutualDates.
*For now mutualDates is limited to the Utah Valley, but we’re excited to expand into other areas in the future!