mutualDates Refund Request

mutualDates is a feature that lets you discover a wide variety of dates near you* at exclusively discounted prices. Unexpected things happen all the time, and we get it! If for some reason you need to request a refund for a date, follow these steps:

  1. Open the Mutual app on your smartphone
  2. Tap the ice cream icon in the bottom right
  3. Go to your account section by clicking on the ðŸ‘¤ icon on the top right corner of your screen
  4. Tap the icon next to the Mutual Date you need to be refunded
  5. Tap the ‘Request Refund’ button
  6. A text box will appear. Type a short explanation for why you need the refund.
  7. Our support team will get back to you soon!

Refunds will be applied as credit to your account towards future mutualDates.

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