How to ensure your account gets approved!
Spend some time working on your profile so that it is the best representation of yourself. The App will guide you through the process of setting up your profile and give you tips! Make sure to pay attention to those. Our approval team wants you to be as successful as possible, and if they find profile information lacking they may ask you to add more details.
Your account will be approved if it meets the following requirements:
- At least 2 clear appropriate photos of just yourself - your photos will help you put your best foot forward. Make sure your face is clearly visible because we use these photos to verify your account. Refer to our blog post.
- A clear verification photo - make sure you take the photo in good lighting and mimic one of the suggested poses
- Your name and age are correctly filled out - we require everyone to be truthful about who they are and we may ask you to provide a government issued ID to verify this if we have concerns.
- You have 3 appropriate prompt responses filled out - share some information about yourself and keep it respectful and clean.
If your profile is missing any of these requirements, it will not be approved. This will result in a suspension asking you to make some updates to your profile.
You can refer to our Community Guidelines to make sure the information on your profile is in line with our standards.
If you have any questions or if you need help completing your profile please feel free to reach out to us at support@mutal.app.